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Client Service: How Did Your Firm Score This Tax Season?

ThomsonReuters

Unfortunately, businesses often make assumptions about what their clients want. Sometimes they miss the mark, which can lead to misunderstandings, unmet expectations, and potentially dissatisfied clients who eventually take their business elsewhere. Clients want regular, proactive communication and advice from their firms.

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Boost your referrals with more of the right kind of testimonials

Mark Lee

Here are two big tips re testimonials and recommendations: The best testimonials include: Full name (forename and surname) and, ideally a title and business name/type. So, if you want more businesses with sizeable turnover, don’t major on testimonials from sole trader clients like painters and decorators.

Account 52
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SaaS Business Model: Everything You Need to Know

Snyder

This allows the businesses to minimize their IT infrastructure costs and concentrate directly on their business aims. In this article we’re going to focus on SaaS as a successful and promising business model. To get a better understanding of the SaaS business model let’s dive into the following aspects: 1. SaaS stages.

Maine 52