Tue.Apr 23, 2024

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10 commandments of client service for accountants

Mark Lee

Over the years I have seen and heard much advice on the subject of client service for accountants. What you should do and what you should not do. I’ve whittled these down to the following list of ten ‘commandments’ I wonder if you agree with me and if there are any on my list where you know you could do better. If so, then maybe focus on what you could do to improve your client service in this regard over the next few days, weeks and months. 1.

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Everything you need to know about HMRC’s Making Tax Digital programme

Accounting Insight

The first pilot for the Making Tax Digital (MTD), Income Tax Self-Assessment (ITSA), begins on 22 April 2024. Here’s what businesses, landlords and accountants need to know, and how they can prepare for the upcoming changes. In the coming years, we’ll be stepping into a new era of tax filing, one marked by a shift from traditional paper-based processes to a digital-first approach.

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