Winning and keeping lifelong client friendships
Reckon
JULY 4, 2022
Customer loyalty is critical to most small businesses. We all know it’s far more costly to attract new clients than to hold onto an existing one. But did you also know that you only have to increase your retention rates by 5% to boost your profits by 95%? Accredited Reckon partner and business owner, Sylvia Robb, says securing unwavering customers comes down to staying at the forefront of technology and fostering true friendships.
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