TaxConnex Annual Customer Survey Reveals World Class NPS Score for Second Year
TaxConnex
MARCH 8, 2022
TaxConnex™ is excited to announce that for the second year in a row, their customer survey revealed a Net Promoter Score (NPS) score of 81. As defined by Qualtrics , Net Promoter Scores are based on one survey question – “How likely is it that you would recommend this company to a friend or colleague.” Respondents give a rating between 0 (not at all likely) and 10 (extremely likely) and, depending on their response an NPS score is calculated from -100 to 100.
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