Prevent Retail Return Fraud from Damaging Profits
RogerRossmeisl
JANUARY 27, 2021
For most retailers, December is the most profitable season of the year. However, customer returns in January can cut deeply into December revenues — particularly if the returns are fraudulent. U.S. retailers suffer annual losses of $18.4 billion from fraudulent returns, according to data analytics company Appriss and the National Retail Federation (NRF).
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