Selecting the right e-commerce platform can be the key to achieving your business objectives. For Retail, Consumer Packaged Goods (CPG) or companies considering e-commerce, NetSuite offers two robust solutions: SuiteCommerce (SC) and SuiteCommerce Advanced (SCA). Let’s pin SuiteCommerce vs. SuiteCommerce Advanced and explore what these platforms are, how they empower e-commerce goals and their key differences.
SuiteCommerce: Simplicity, Speed and Affordability
NetSuite SuiteCommerce (SC) is a templated, SaaS-based, e-commerce platform designed to be simple, fast and cost-effective. SC supports both B2B and B2C business operations. Its true strength lies in its seamless integration with the Enterprise Resource Planning (ERP) system. SC offers built-in capabilities to manage essential e-commerce functions in real-time, including web merchandising, order processing, marketing campaigns and customer service. This ensures your e-commerce decisions are closely linked to the robust ERP backend.
While SC is seamlessly integrated with NetSuite’s ERP and CRM solutions, it’s essential to note that SC is designed as a straightforward e-commerce platform that can be rapidly deployed as it offers fewer advanced features and customization options. This simplicity makes it an excellent choice for businesses seeking a hassle-free e-commerce solution.
SuiteCommerce Advanced: Empowering Multi and Omnichannel Experiences
NetSuite SuiteCommerce Advanced (SCA) is a comprehensive e-commerce solution that delivers multichannel and omnichannel experiences across all devices. What sets SCA apart is that it not only offers seamless integration with ERP and CRM systems, as seen in SC, but also stands out with its exceptional customizability and code-level access. This high level of customization is precious in personalizing shopping and checkout experiences tailored to specific customer segments, enabling businesses to create a truly omnichannel experience and be on top of e-commerce trends.
In addition to its advanced customization capabilities, SCA takes e-commerce to a global level by supporting multiple sites in various languages and currencies, all within a unified e-commerce platform. This feature is particularly invaluable for international businesses, allowing you to adapt your online storefront to cater to diverse markets and customer preferences. Whether offering localized pricing, presenting content in the customer’s preferred language or providing region-specific promotions, SCA empowers you to engage with your audience personally, driving greater satisfaction and loyalty across all touchpoints.
SuiteCommerce vs. SuiteCommerce Advanced: A Side-by-Side Comparison
Here’s a quick comparison between SuiteCommerce and SuiteCommerce Advanced to help you make an informed decision:
| SuiteCommerce (SC) | SuiteCommerce Advanced (SCA) | Can Withum Help? | |
| Personalized Themes | Templated themes with limited access to HTML & CSS edits | Customized themes with complete design freedom | ✅ |
| Customization Level | Limited customization options | Extensive code-level customization | ✅ |
| Multiple Currencies | Not Supported | Multi-currency support available for international markets | ✅ |
| Multiple Sites | Not Supported | Supported with micro-Sites | ✅ |
| Third-party Integrations | Limited third-party integration options | Extensive third-party possibilities due to code-level access | ✅ |
| Functional Updates | Automatic updates for seamless maintenance | Manual updates, offering control for customization. | ✅ |
| Level of Security | Full HTTPS support | Full HTTPS support | ✅ |
| B2B & B2C Support | Full single-platform solution | Full single-platform solution | ✅ |
| Inventory Management, CRM & ERP | Unified solution, no sync challenges | Unified solution, no sync challenges | ✅ |
Starting With an Assessment
Still not sure whether to invest in SC or SCA? Before deciding between SC and SCA, a comprehensive assessment of your e-commerce needs is recommended. This assessment phase goes beyond the surface-level features and considers your investment’s long-term benefits. Consider your organization’s impact on people, processes, technology and data. Think about how the platform will evolve with your business over time.
SC and SCA are both robust e-commerce solutions with unique strengths. The choice between them depends on your specific business requirements and the level of customization and flexibility you need.
Author: Wendy Lin | [email protected]
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Whether you choose SuiteCommerce or SuiteCommerce Advanced, Withum’s CRM and ERP Consulting Services Team can guide you through the evaluation and implementation journey, ensuring your e-commerce platform aligns seamlessly with your business objectives.
