Thursday’s are the days Insightful Accountant has set to feature products like NetSuite and other mid-market accounting platforms. They are also the days we try to find content of particular interest to our ‘international’ readers. So, when we can offer you a feature that combines one of these mid-market platforms with an ‘international flavor,’ we consider it a double-day bonus.
SunshowerOnline is successfully growing and diversifying its family-owned business with the unified business functionality found in NetSuite. SunshowerOnline is an Australian garden watering and lighting supply company based in Elsternwick.
SunshowerOnline is now using Oracle NetSuite to help more of their customers bring life to their garden projects. Since implementing NetSuite, SunshowerOnline has increased its sales volume by 50 percent by using the integrated business suite to scale its high-quality service efficiently and diversify its business.
Since 1986, SunshowerOnline has built its business around selling and installing garden products. While expanding its direct-to-consumer business to meet growing demand, it also began to prepare for increased B2B services. However, SunshowerOnline found it challenging to clearly understand its operations and the insights needed to grow effectively.
SunshowerOnline decided to replace its Reckon accounting integrated with Fishbowl inventory to address its growth and demand challenges and ensure the maintenance of its high-quality customer service as it scaled. They chose NetSuite as their unified business solution.
“We are committed to delivering the highest-quality customer service, and as we expanded and diversified our operations, it became very clear that working across separate inventory management and accounting systems was not scalable,” said Ryan Imlach, head of digital at SunshowerOnline. “With NetSuite, we’ve been able to bring our entire operations onto one suite, and this has enabled us to spot opportunities that we previously did not believe were possible. NetSuite has helped us grow our business locally and has all the capabilities we need to support our plans for national and international expansion. We can now also service B2B customers at a much more personal level, which is very important for us.”
With NetSuite, SunshowerOnline has been able to automate business processes, enhance its accounting and inventory capabilities, and efficiently manage customer relationships at scale without compromising its commitment to high-quality service. SunshowerOnline uses NetSuite to manage an average of 500 weekly orders, thanks to the suite’s inventory management and demand planning. SunshowerOnline will further streamline and expand its operations, thus enabling it to manage seasonal fluctuations by ensuring optimal inventory levels of its 3,500 SKUs.
“Technology should create advantages for businesses and not hold them back, but when different systems are not connected and overly reliant on manual processes, they can create serious inefficiencies and make it almost impossible to scale effectively,” said Scott Wiltshire, vice president and general manager, Australia and New Zealand, Oracle NetSuite. “With NetSuite, SunshowerOnline has been able to bring its expanding operations together in one system. This has not only created massive efficiencies but has also helped the SunshowerOnline team use real-time data to improve decision-making and unlock new opportunities by building deeper relationships with customers.”
Footnotes and Disclosures:
Content within this feature (including the headline graphic) has been adapted from source materials furnished by Oracle NetSuite. Referenced source materials or content appearing within this Insightful Accountant feature were adapted and are furnished solely for educational purposes.
SuiteWorld, NetSuite and Oracle are registered trademarks of Oracle Corporation. Oracle Corporation is a publicly-traded NYSE-listed (ORCL) multinational corporation headquartered in Austin, Texas (USA).
For more than 25 years, Oracle NetSuite has helped organizations grow, scale, and adapt to change. NetSuite provides an integrated system that includes financials / Enterprise Resource Planning (ERP), inventory management, HR, professional services automation and omnichannel commerce, used by more than 37,000 customers in 219 countries and dependent territories.
Sunshower is a registered tradename of Sunshower Pty Ltd located in Elsternwick, Vic, Australia.
Any other trade names used within this article, including any other vendor (app/software) discussed herein, may refer to products registered, trademarked, or otherwise held by their respective owners. They are referenced solely for informational and educational purposes.
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