New changes to Xero’s plans in Australia from July

LAST UPDATED: May 1, 2024

We want to make sure the needs of small businesses and their advisors are met well into the future — and that means providing you with easier access to tools that help you run your business efficiently. That’s why we’re refreshing our subscription plans for small businesses and partners, which will be available from 1 July 2024.

We’ve put a lot of consideration into creating streamlined plans with bundled tools and features, to help solve your most important accounting and people management tasks. 

We’ve also listened closely to feedback from you — our small business customers and partners — to make sure the launch of the new plans aligns with the start of the new financial year, as we know this is important to you.

Find out more about the plans and what’s included for small businesses and accountants and bookkeepers.

Introducing Xero’s small business plans 

We’re launching three new streamlined business plans for Australian customers, as well as enhancing the Ultimate plan. 

• Xero Ignite plan — accounting basics made for businesses starting out
• Xero Grow plan — accounting tools for self-employed and growing businesses
• Xero Comprehensive plan — streamlined accounting and payroll for businesses with employees
• Xero Ultimate plan (enhanced) — accounting, payroll and forecasting tools to help businesses scale for future growth

With our new plan line-up for Australian small businesses available from 1 July 2024, our existing Xero Payroll Only, Xero Starter, Xero Standard and Xero Premium plans will no longer be sold. Existing add-ons can no longer be purchased separately from this date.

The new plan line-up has more key features included — with fewer plans and add-ons to navigate. That means easier access to the tools and features you’re looking for, so you can spend time on the things that count (like running your business).  

Find out more about how our new business plans compare with existing plans and what’s included.

Introducing Xero’s partner plans for accountants and bookkeepers

We’re also simplifying partner plans from four down to two (Xero Ledger and Non-GST Xero Cashbook will remain unchanged).  These partner plans are only available to be purchased by accountants and bookkeepers. 

• Ledger — annual tax basics to help prepare and submit annual tax returns for simple non-trading clients
• Cashbook — bookkeeping essentials for non GST registered clients. Includes auto bank feeds and cash coding

The new line-up of plans is designed to make it simpler for you to recommend the best plan, and tailor your practice services to clients. That means easier access to features (including cash-coding in all of our new business plans), and key add-ons bundled into business plans.

From 1 July 2024, Xero Cashbook + GST and Xero Cashbook + Payroll will no longer be sold. 

Find out more about what’s included in both the partner and business plans.

Moving to a new plan

With the launch of our new plans, we will be moving your existing plan to a new plan in a phased approach. We’ll be taking into account your current plan (and any add-ons) as part of this and intend to move all plans by March 2025. 

We’ll continue to keep you updated during our plan change process and you’ll have at least 60 days notice before we make any changes to your plan.

What will happen to my plan on 1 July 2024?

• If you’re on a Premium 10-100 plan, you’ll be automatically converted to the enhanced Ultimate plan at the equivalent payroll tier.  The Ultimate plan will include Xero Expenses and Xero Projects for 10, instead of the current five, as well as access to Xero Analytics Plus
• If you’re on the Ultimate plan, these enhancements will begin without you needing to do anything
• You’re welcome to choose to move to a new plan from 1 July 2024. However, once you have moved, your previous plan will no longer be available. If you want to upgrade, downgrade, add or remove an add-on, or transfer your subscription from this date, you’ll need to choose one of Xero’s new plans
• If you don’t want to change plans, you can wait until you are moved by Xero to a new plan (we’ll give you at least 60 days notice before we do this)

How we’re supporting you 

We understand that these new plans may feel like a big change, but please know that we’ll continue to keep you updated during this process. In the meantime, we recommend familiarising yourself with the new plans so you can consider the best option for you when the plans are launched. 

If you’re a small business, check out our dedicated web page, compare the plans and tune into one of our webinars to learn more about what the plan changes mean for you.
If you’re an accountant or bookkeeper, find out which plans are the best fit for you and your clients on our dedicated web page, compare the plans  and check out one of our webinars to find out more about our new partner plans and choosing the best ones for your practice.