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Small biz looks to AI, and other tech stories you may have missed

Accounting Today

Agentic AI to handle 68% of customer service/support by 2028 Wanan - stock.adobe.com Ciscos latest research predicts that agentic AI will handle 68% of customer service and support interactions by 2028. But by 2028? All rights reserved. But your thoughts are your thoughts and should always be 100% you.

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Trump's law to cut US clean energy installs 41%

Accounting Today

annual clean-energy installations will plunge 41% after 2027, due to the rapid phase-out of wind and solar tax credits in President Donald Trumps sweeping economic legislation. All rights reserved. Adam Glanzman/Bloomberg U.S. Thats compared to 81 gigawatts the prior year as developers race to complete projects before the cutoff date.

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Some States Are Considering Shelving the Grocery Tax

CPA Practice

Almost all states have seen their budget surpluses grow in the past two years, thanks to federal COVID-19 relief funds and increasing corporate tax revenues as the economy recovers from the pandemic. The cost is projected to increase to $415 million in fiscal 2028. Efforts failed in several other states.

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