The Simple 5-Pronged Approach to Increase Client Retention
Ryan Lazanis
MARCH 15, 2023
Have you wondered about the importance of client retention for your accounting firm? In this episode, I discussed about customer churn and presented a 5-pronged strategy that firms can adopt to keep their clients. 4:17 – Regularly communicating your wins to your client is the 3rd prong.
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