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Mastering the art and science of exceptional client service

ThomsonReuters

Jump to: The role of emotional intelligence (EQ) in client relationships The evolution of client service in accounting firms Leveraging technology for enhanced client service Forward-looking accountants are increasingly realizing the importance of harmonizing technical tax expertise with interpersonal relationship skills.

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Keeping staff happy: 4 ways firms can attract and retain accounting talent

ThomsonReuters

Thomson Reuters set out to answer that question by surveying more than 100 CPAs who are currently employed as accountants. The results show that tax and accounting professionals know exactly what they want in an employer—and here’s how firms can heed the call. hours per week. hours per week, a reduction of about 12%.

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Spotlighting Women in Advisory Practice: “Create a culture where everyone is happy,” says Alicia Shaul, CPA firm entrepreneur

ThomsonReuters

Alicia Shaul ’s path to accounting was less than traditional. Once, one of Shaul’s professors spoke about the importance of business development, saying that if you ever want to become a partner in a firm, you need to become a rainmaker and start bringing in your own work. This strengthened her desire  to have her own firm.

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Ensuring Climate ESG Auditing Excellence: How Your Trusted Accounting Partner Makes the Difference

Withum

Certified Public Accountants (CPAs) are the trusted providers of most companies for financial auditing and have been supporting the assurance of non-financial ESG and climate information for decades. Future-looking information: Financial statements usually just look at the previous fiscal years’ balance sheets.

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The value of audit certification and what it means for tax firms

ThomsonReuters

Much like the audits of financial statements, third-party assurance from an audit firm can help solidify trust in a company ’ s ESG reporting. ESG audit certification not only benefits clients but also represents a significant growth opportunity for firms. Underscoring this point, a survey by McKinsey and Co.,

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Partnering with the right AI-powered technology

ThomsonReuters

However, most tax and accounting professionals are unsure of how to effectively harness the power of AI, or even where to start. One important area where tax and accounting industry professionals can use generative AI is data entry automation. It can nurture greater collaboration between clients and accounting firms.

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The secret antidote to the talent shortage

ThomsonReuters

In an era of staffing shortages, accounting firms must increasingly look outside the box to fill gaps in talent. As a matter of fact, most entry-level positions start out examining spreadsheets for inaccuracies, entering trial balance data into engagement software, and formatting financial statements.