Q4 Earnings Reports Show Mobile Banking’s Surge
PYMNTS
JANUARY 21, 2021
In terms of customers going online to bank, BofA added that digital sales accounted for 45 percent of all consumer banking sales for the quarter. Citibank can now open accounts online in 50 countries and in the year 2020 it opened 14 million accounts digitally — a 200 percent increase over 2019.
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