April, 2016

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Uphold Dives Into India With Bank Deals

PYMNTS

Uphold isn’t a bank, and it’s aiming to disrupt the traditional financial services industry. But traditional FIs are an essential partner for the firm. Last week, Uphold announced a partnership with India’s IDFC Bank, a move that allows Uphold’s business and consumer customers to conduct cross-border transactions to and from the home of the world’s fastest-growing economy.

Gaming 73
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Chargebacks Have Merchants Scared Straight (To EMV)

PYMNTS

Merchants have a lot going on these days. The EMV liability shift just hit the six-month mark , the force of mobile continues to strengthen, and industry players are shape-shifting their business models all while authenticating consumers just keeps getting more complex – and that’s the tip of the iceberg. As Merchant Link CIO Scott Carcillo pointed out during a recent sit down with MPD CEO Karen Webster to discuss what’s happening in the world of merchants and how they’re overcoming the challeng

Gaming 71
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Trending Sources

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Kim Kardashian Sues Amazon, MasterCard, Lucova Over ‘Selfie Pay’ Tech

PYMNTS

Perhaps put in a litigious mood by the lawsuit recently filed against her and her sisters, Kourtney and Khloé, by Hillair Capital Management for the trio’s alleged failure to promote the “Kardashian Beauty” makeup line — and/or worried that she’ll need to bring in some extra money to pay for the $180 million in damages being sought therein — Kim Kardashian West has gone on the legal offensive in a completely unrelated manner.

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Bank of America Taps Messenger To Engage Customers

PYMNTS

Bank of America just took a major step toward extending its mobile banking services to a growing base of millennials that are steering away from traditional banking. The bank announced its collaboration with Facebook in which it is developing new capabilities that would allow its customers to stay connected with the bank on Messenger. The announcement comes on the heels of Facebook’s F8 conference, where the tech giant revealed details on its plan to commerce-enable its Messenger app via

Account 56
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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Does Apple Need Elon Musk?

PYMNTS

It deserves to be said — before jumping into the speculation well about Apple’s future with Tesla — that there is perhaps something a bit silly about jumping to endgame planning on the basis of a single quarterly earnings result. Apple may have posted its first negative sales result in 13 years, but it does at least bear mentioning that it was a pretty impressive streak that probably was, logically speaking, going to have to end one day.

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The Future Of Payments Is In The Voice

PYMNTS

“Open Sesame” was the magical phrase that a poor mythical woodcutter named Ali Baba uttered to open the door of a secret cave in which 40 thieves had hidden bags of gold. The power of his voice, and using the right words, gave him access to that fortune, and changed his life forever. Here at PYMNTS, we think that it’s quite possible that the future of payments and commerce lies in the power of the spoken word, too.

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Andrew Jackson To Be Replaced On $20 Bill

PYMNTS

Too bad for Andrew Jackson that the musical about his life wasn’t nearly as popular as the one about Alexander Hamilton. CNNMoney reports that a groundswell of support to keep Alexander Hamilton on the $10 bill — much of it bolstered by the phenomenal success of the hip-hop Broadway musical “Hamilton” that opened last summer — has compelled Treasury Secretary Jack Lew and the U.S.

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How Current Wants To Make Pay Via Slack A Reality

PYMNTS

There is an ancient piece of wisdom that dictates one should either go big or go home, and according to recent reports, Stuart Sopp has no intention of going home. Instead, he is looking for the firm he founded — Current — to become the first digitally native global bank. Big dreams, especially for a firm that is currently acting as a money transfer service for Slack , a workplace (and increasingly small group) messaging service.

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eBay Is Sold On Its Sellers

PYMNTS

How does eBay’s Hal Lawton, head of North America, feel about the company’s sellers? Fondly might certainly be a word to describe it. After a recent appearance as the keynote speaker at the Catalyst Americas 2016 conference in Las Vegas, Lawton summed up his perspective on that group — and offered insight into the future of eBay and eCommerce in general — in a guest post for the ChannelAdvisor blog.

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Why Contextual Commerce Is The Next Big Thing

PYMNTS

In January of this year, I wrote a piece in which I said there were six things that would shape the direction of payments and commerce in 2016. Third on that list was “contextual commerce.”. I argued that making buying seamless inside of environments that consumers used regularly for other reasons would drive innovation for those environments —and for the third parties that enabled those new commerce experiences.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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MasterCard Answers The Call For Faster EMV

PYMNTS

The EMV numbers tell a compelling story. In the six-plus months since the EMV liability shift deadline hit the U.S. payments market, the continued momentum of EMV adoption has surprised just about everyone. As part of its six-month EMV checkup , MasterCard said that more than two-thirds (67 percent) of its branded consumer credit cards in the U.S. have chips in them and that roughly 1.2 million U.S. merchant locations now accept chip cards.

Sales 48
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Chatbots And The Future Of Facebook Messenger

PYMNTS

Until about a couple of weeks ago, bots were mostly thought of as the last four letters of a word that began with “ro” and a concept that even Alphabet decided might not be ready for prime time. Well, that is unless you’re in Japan where robots – dinosaur robots to be precise — are now acceptable substitutes for hotel reception staff. Who knew — the next big thing in hospitality, checking in via raptor.

Gaming 47
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When Your Car Company Becomes Your Wallet

PYMNTS

Ford is soon launching its new FordPass platform that, according to the company’s website, comes with a pretty big ambition: to “empower” consumers to “rethink the way [they] move.”. And not through fancy new cars with 435 horses under the hood, but instead “through a collection of personal, digital and physical solutions.”. FordPass is an app-based platform intended to assist users with mobility, through a series of solutions for everything from parking to unlocking a user’s car and diagn

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Online Fraud Attack Rates Soar Since October

PYMNTS

It’s official. Since the cutover to EMV in October, fraudsters have moved their business online. And we can tell you just how much. The Global Fraud Index, a PYMNTS and Forter collaboration , shows that online fraud attacks have jumped by 11 percent since the shift. Digital goods retailers have suffered the worst of all as those merchants (think games, songs, movies) have seen a more than 300 percent increase in fraud attacks since the liability shift.

Gaming 46
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Doing More With Less: The Modern Finance Miracle

Speaker: Mark Gilham, FCCA, CPP

Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.

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Speeding Along To Same Day ACH Payments

PYMNTS

The biggest firms in the nation are gearing up for same day ACH payments – an eventuality that could hit in September of this year. As reported by NACHA, the electronic payments association, the readiness was disclosed in a survey that had been conducted by the association, with the two strongest use cases identified across same day ACH. Firms are looking to use ACH across payroll and B2B functions.

B2B 46
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Retail Goes Remote

PYMNTS

Meeting the consumer where they are. That’s the mantra of innovators everywhere. It’s what’s turned the retail word upside down as consumers with their mobile devices have decided they’d rather buy from their couch with their mobile phone than schlep to the mall. It could also be what could transform what used to be called the “unattended” or “vending” industry.

Retail 46
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VC Bill Tai Backs The Invoice Financing Model

PYMNTS

Crowdfunding may be a stylish way for a business to get off the ground, but the crowdfunding model can play into small business finance in other ways. Kickfurther is one company that takes the model of a marketplace lending platform, allowing investors to finance a company against outstanding invoices and inventory. Now, one leading venture capitalist is supporting Kickfurther’s business model.

Finance 46
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How Issuers Can Prepare For Transaction Alert Requirements

PYMNTS

When it comes to fighting fraud in payments , one thing is very evident: It can’t be done alone. That’s why there’s more and more partnerships forming everyday across the ecosystem. And why more and more companies are rushing to implement solutions to fight fraud. In fact, as cited by TYSY in a recent report about managing fraud and how to prepare for the 2016 alerts requirements, there’s been a 40-percent decrease in incidents of fraud when cardholders monitor transactio

Account 46
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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Using Online, Social Data To Make ‘Thin Files’ Thick

PYMNTS

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Socure sure thinks so. And it has the data model to prove it. Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

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Joint Venture Pumps Robotics Into Financial Services

PYMNTS

A joint venture from VirtusaPolaris and IT consulting firm WorkFusion is looking to give the banking and financial services sector a boost through robotics and automation. The collaboration , revealed Tuesday (April 26), is reportedly targeting FIs’ outdated tools and systems to jumpstart the sector’s ability to operate in the modern market. “Most financial services organizations continue to struggle with inefficient legacy systems that have not kept pace with the change in business and regulati

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Can This Body-Scanning Mirror Replace Scales?

PYMNTS

For a while, body weight was the best factor for determining physical health. Somewhere along the way, body mass index took over the preferred spot. But now that BMI has been discredited, too, perhaps a more holistic way of looking at oneself might work? That’s the mission behind Naked Labs, which announced on Thursday (April 14) that it’s releasing what it calls “the world’s first 3D fitness tracker for consumers.” Essentially a full-length mirror and rotating pla

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Craigslist Is Feeling The Heat From Close5

PYMNTS

Craigslist is a remarkable living time capsule of the Internet Age — not only because it looks like it still runs off a Geocities template but because its business model hasn’t changed to any great degree since it started. What goes up must come down, though, and Close5’s 7 million app downloads may give Craigslist something to worry about.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Retail Sector Layoffs On The Rise

PYMNTS

The jobs picture in the U.S. is less than inspiring, according to new figures released by Challenger, Gray & Christmas yesterday (March 31). According to the report, the good news is that layoffs were down nearly 22 percent from February. The March total of 48,207 layoffs is the lowest since December 2015. The bad news is that the totals were up 32 percent from the same time in 2015, making last month the fourth in a row in which the year-over-year total has increased.

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Visa’s Senior Risk Exec Talks Purchase Alert Program

PYMNTS

Visa has set an Oct. 14 date for having all issuers provide consumers with Purchase Alerts on all on and offline Visa transactions processed through VisaNet (GPR and commercial cards are excepted). PYMNTS asked Mark Nelsen, SVP of Risk Products and Business Intelligence at Visa, to give us a little insight and a few answers to the questions that we’ve been getting about this service.

Gaming 44
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Predictive Models For ACH Payments

PYMNTS

[link]. Real-time access to data is important for many reasons but perhaps never more important than being able to make a quick — and accurate — decision about whether a customer applying for a loan is legitimate or fraudulent or about whether a borrower should be offered Loan A or Loan B based on their credit score. Access to real-time data analytics can have the power to change the way these types of decisions are made, making it no surprise that businesses are seeking real-time decision-makin

Maine 44
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First Data’s Clover Platform Takes SMBs Digital

PYMNTS

While Square is going after Stripe (and BlueSnap, and PayPal, etc.) with its recent offering that allows merchants to accept payments online, it appears that First Data is hot on its tail. After, earlier this year, launching Clover Go — which competes with Square in the realm of mobile payment acceptance — First Data yesterday (April 20) announced the launch of Clover Online Store, a solution that — similarly to the capabilities offered by Square’s “Build With Square” tool set

Sales 44
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Data Talks, CFOs Listen: Why Analytics Are Key To Better Spend Management

Speaker: Claire Grosjean, Global Finance & Operations Executive

Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.

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Is Stand-Alone The Future Of Digital Banking?

PYMNTS

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Those that do decide to build new brands will likely need to ensure their customer experience rivals, or even surpasses, the experience offered by more traditional institutions.

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How Cybercriminals Exploit Human Nature

PYMNTS

According to the results of Verizon’s 2016 Data Breach Investigations Report , released on Wednesday (April 27), cybercriminals have become quite adept at using their victims’ human nature against them in order to get what they want. The annual study found that hackers are continuing to rely on attack methods such as phishing and ransomware , both of which enable them to capitalize on the element of human error.

Account 44
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Visa CEO: ‘Competition Is Better For Everyone’

PYMNTS

“Competition is better for everyone.” – Visa CEO Charlie Scharf. A statement that sounds like exactly what you’d expect to hear from the leader of the largest payments network in the world. Until you consider the context in which it was said. Competition, Scharf believes, is what will keep every player in payments – large and small – focused on what’s really important – making payments the enabler for commerce in a variety of new end points. “Competition drives a better outcome for the end

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The IoT Goes Shopping

PYMNTS

Much of the experimentation surrounding the Internet of Things (IoT) today is focused on security aspects and creating consumer value … but MPD CEO Karen Webster wonders if perhaps a lot of it isn’t misdirected. Joe Jensen, V P of the Internet of Things Group (IOTG) and General Manager of the Retail Solutions Division at Intel Corporation , tends to agree.

Retail 43
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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.