Worldpay: B2B Payments Will Digitally Transform to Look More Like B2C Commerce

PYMNTS

B2B’s digital makeover will take a cue from B2C, from the Amazons of the world, as paper checks give way to payments authorized with the click of a mouse. The influence of B2C commerce has been far-reaching, she noted — and has been having ripple effects in buyer/supplier relationships.

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Singapore’s Liquid Group Debuts Real-Time B2B, B2C Payments

PYMNTS

Singapore’s cross-border digital payments startup Liquid Group is introducing B2B and business-to-consumer (B2C) real-time payment tools that capitalize on the company’s direct connection to FAST and PayNow.

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The New Normal: B2B Payments Must Be Like B2C Transactions

PYMNTS

“Thanks to the pandemic, the delta between B2C buyers and B2B buyers has completely collapsed,” says Brandon Spear , CEO of TreviPay. They want the actual B2B payments process, complex as it is, to be as easy as the B2C “buy now” experience.

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Amazon Report: Singapore’s MSMEs Generate 45% of B2C eCommerce Exports

PYMNTS

The annual value of business-to-consumer (B2C) eCommerce exports from Singapore will be around $1.03 MSMEs now account for about 45% of Singapore’s B2C value of eCommerce exports this year. Currently, around 24% of MSMEs in Singapore do B2C eCommerce.

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FinTech Innovation Eases B2C Sellers’ Entrance Into The B2B World

PYMNTS

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations.

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A B2C Merchant’s Guide To The B2B Ecosystem

PYMNTS

The business-to-business (B2B) market can offer countless opportunities for traditionally business-to-consumer (B2C) merchants to expand their businesses and boost their bottom lines. This Playbook explains how B2C retailers can seize them.

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B2C Text Messaging Company Gupshup Lands Further $240M

PYMNTS

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The B2B, B2C Realms Of eCommerce Are Headed For Convergence

PYMNTS

The company is currently developing a data platform for both B2B and B2C online sellers that not only need to meet the needs of buyers today, but future-proof their sales strategies for tomorrow. The digitization boom catalyzed by the pandemic has not been isolated to just the U.S.

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Market Volatility Gives B2C Sellers’ The Chance To Go B2B

PYMNTS

B2C Sellers’ B2B Incentive. Ad-hoc procurement can be a powerful incentive to nudge traditionally B2C sellers into the B2B ecosystem, which presents the opportunity for large retailers to expand their revenue stream, Spear explained.

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How B2C Companies Tap Into Integrated Receivables

PYMNTS

Companies in the business-to-consumer (B2C) space have historically relied on lockbox processing through a bank – or a series of banks, depending on their size. However, as check volumes are now on the decline, B2C companies are receiving payments from other channels, such as bill payment sites. B2C companies have many different payment methods coming in through various channels. B2C firms typically can’t handle those, and they have to create exceptions.

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B2C Food Platform GrubMarket Nets $60M, Eyes IPO

PYMNTS

GrubMarket works in a B2C role in which it ships goods to individuals, and also a B2B role by supplying grocery stores, meal kit startups and other companies, TechCrunch reported.

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Bank Of America Launches Pay To Card To Advance B2C Payments

PYMNTS

Bank of America (BoA) is expanding its digital business-to-consumer (B2C) payment offerings with its Pay to Card solution, according to a press release. “As Kretz said this latest addition to BoA’s B2C payments suite extends new speed and convenience while also being flexible, per the release.

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FUEL CYCLE Fuels B2C Relationships

PYMNTS

data enablers News Retail Analytics b2c Brands consumers FUEL CYCLE Gamification insights marketing SaaSWhat better way to win the business game than to make it, well, a game? FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. — as if they were on a social network.

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Deep Dive: Why Seamless B2C Payments Are Crucial To Long-Term Subscription Loyalty

PYMNTS

Another online survey polling 700 payment executives at business-to-business (B2B) and business-to-consumer (B2C) firms on the state of recurring payments found that more than half of U.S.

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PayPal: Taking On Corporates’ B2C Payment Pain Points With Digital Wallets

PYMNTS

The rise of the gig economy and new business-to-consumer (B2C) models have expanded corporates’ global disbursement needs, which come with their own unique set of challenges.

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Everlink, FINTAINIUM Team Up To Offer Real-Time B2B, B2C Payments

PYMNTS

Everlink Payment Services is teaming with workflow solutions provider FINTAINIUM to offer B2B and B2C payments in real time, leveraging the ISO 20022 global standard, according to a press release.

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Anticipating B2B Payments Evolution With B2C Payments Trends

PYMNTS

According to Viewpost CEO Max Eliscu, B2B payments often follows in the same footsteps as B2C. More than half of individuals surveyed (54 percent) also believe that companies will bill customers via automating payments from bank accounts or credit cards, while nearly the same amount said they expect B2C and C2B payments to occur via mobile app in the future too. B2B payments company Viewpost just released a curious report: a survey on consumer payment habits and trends.

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Deep Dive: How Payment Experiences Help B2C Companies Recruit And Retain Subscribers

PYMNTS

B2C businesses rely on attaining high volumes of low-value transactions and thus need tools to help them quickly onboard new customers and retain existing ones. B2C companies also tend to see more churn than their B2B counterparts largely because business clients tend to have to go through more prolonged purchasing processes and procedures, making them likely to only subscribe to offerings that are highly desired.

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B2B eCommerce Differentiates Itself From Its B2C Cousin

PYMNTS

The importance of the customer experience in B2B eCommerce comes as no surprise, considering the role it played in driving B2C commerce companies like Amazon to the top of the global enterprise ranks. It’s also no surprise, then, that B2C giants like Amazon are looking to strengthen their position in the B2B game, acknowledging that $1.2 We see so many companies that have a B2C platform saying they can do B2B – and really, they can’t. An estimated $1.2

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B2B Payments Forging New Paths With B2C Tools

PYMNTS

Intuit has just announced a host of partnerships that integrates financial services from B2C payments giants into the QuickBooks small business accounting platform. Part of that evolution, Pai told PYMNTS, is that traditional trend of B2B payments following B2C’s path. But integrating traditionally B2C solutions into a B2B payments scenario is also a trend, Pai said.

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B2B’s Mission To Replicate B2C’s Point-of-Purchase Financing Success

PYMNTS

trillion in online sales — about 235 percent more than B2C’s current sales volume. However, in true B2B form, the industry lags behind its B2C cousin in terms of technological advancement. John Tomich, co-founder and CEO of eCommerce point-of-purchase financing company Credit Key , estimates that the B2B eCommerce market is 10-15 years behind B2C’s. Twice the size, but years behind: That’s the B2B eCommerce market in a nutshell, compared to B2C.

How B2C FinTech Can Support Real Estate’s B2B Innovation Journey

PYMNTS

Developers are increasingly exploring how to address some of the biggest B2C payment friction points in the market, most notably the pain of renters making monthly payments to landlords, often via paper check or clunky, fee-heavy online payment portals. “ Real estate has typically been nearly a decade behind other industries in terms of automation in corporate offices, as well as the building level,” Marlow said of the innovation opportunity in both the B2B and B2C arenas.

Optimizing B2B Payments Decisions Via B2C Payments Data

PYMNTS

The companies that have disrupted small businesses’ front office by developing technology at the point of sale have more opportunities than with just B2C transacting. But taking advantage of B2C transactions at the front can lead to more insight than simply cash-in, cash-out, Marhamat explained.

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Why B2B Payments Should Take A Page From B2C’s Playbook

PYMNTS

In an interview with Karen Webster, Brandon Spear, president at MSTS , said the stark differences between B2C and B2B payment speeds boil down to a case of having too many cooks in the kitchen. Incidentally, many B2C companies have a B2B customer segment, and could better serve and grow that business by offering invoices and terms at checkout. Call it a tale of two payments trends. Or: It was the best of cash flows. It was the worst of cash flows.

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Taking The Good Of B2C Payments ? And Leaving The Bad ? For B2B eCommerce

PYMNTS

With the B2B eCommerce market towering over B2C’s in terms of transaction value — Forrester Research estimates the U.S. With payments accelerating and globalizing, the B2B eCommerce industry is taking a page out of B2C’s book. market will grow from $889 billion by the end of 2017 to $1.2 trillion by 2021 — the business-to-business payments market is primed for disruption.

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Deep Dive: How POPs Can Help Boost Efficiency for Large Cross-Border Businesses

PYMNTS

Global cross-border business-to-consumer (B2C) eCommerce had already reached $440 billion prior to the pandemic, according to UNCTAD’s latest comprehensive estimate , and industry research indicates this grew 24% in 2020. .

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B2B Payments Speed Up

PYMNTS

The outmoded B2B payments landscape stands in stark contrast to the business-to-consumer (B2C) and peer-to-peer (P2P) spaces where instant money and real-time payments are becoming the norm. It works both ways as traditionally B2C sellers dip their toes into lucrative B2B waters.

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What Comes First — The Supply Chain Or The Sales Channel?

PYMNTS

For B2B businesses, the shift was a dramatic one toward a B2C, or even direct-to-consumer ( D2C ), model, with major ramifications for the ways these companies market, sell and reach their customers.

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Building The Perfect Cross-Border Merchant Checkout Experience

PYMNTS

In commerce, whether across the B2C or B2B landscape, speed matters. Among B2B and B2C companies, he said, the goals are similar: to increase the speed of transactions and to streamline the online experience.

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How Treasurers Are Guiding Firms Through The eCommerce Revolution

PYMNTS

Disruption is hitting both the B2C and B2B arenas, and while it would seem they are two opposite ends of the spectrum, these ecosystems share commonalities in the kinds of trends that force sellers to modernize their market strategies.

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Bringing Speed And Digitization To Payments

PYMNTS

Few companies meet customer demand for instant business-to-consumer (B2C) payments, while a large share of businesses still rely on paper checks for business-to-business (B2B) payments. 3 percent: Share of companies that meet customer demands for instant B2C payments. Today In Data B2B Payments B2C payments Commerce Innovation Mobile Payments News Payment Methods payments Retail subscriptions Today in Data

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Why It’s So Hard To Kill The Check In The Booze Business

PYMNTS

Moving from paper to digital has evolved for business-to-consumer (B2C) payments in recent years, but upgrading business-to-business (B2B) payments has taken longer.

How Mobile Technology Is Changing Insurance Claims

PYMNTS

Institutions such as The Clearing House (TCH) and the Federal Reserve have also created payment networks that have made faster, digital payments a reality for business-to-business (B2B) and business-to-consumer (B2C) payment processes alike.

Deep Dive: How Customer Behaviors Drive Demand For Mobile Disbursement Innovation

PYMNTS

The following Deep Dive explores the mobile disbursements landscape, the factors influencing increased demand for B2B and business-t0-consumer (B2C) mobile disbursements and the roadblocks standing in the way of widespread adoption.

FedEx Eyes B2B Growth In Health As Ground Hit With ‘Peak-Like’ Residential Volume

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as its residential and business-to-consumer (B2C) volume rocketed. Earnings B2B b2c delivery ecommerce FedEx ground network logistics News pandemic What is Healthcare?

Leveraging Open Banking To Build The New Trust Ecosystem

PYMNTS

Consumer payments, he noted, often don’t require the final step that B2B payments have around invoice true-up in AR software, which makes business-to-consumer (B2C) payments comparatively simpler and therefore good candidates for rapid innovation.

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Payments 2022: Why Payments Is Make-Or-Break For Digital Platforms

PYMNTS

This is a key takeaway from Payments 2022 , a PYMNTS study in collaboration of Stripe , based on an extensive survey of 250 payment heads representing various sizes and types of business-to-business (B2B) and business-to-consumer (B2C) digital platforms: B2C service marketplaces, B2B Software-as-a-Service (SaaS) firms, B2C merchant marketplaces, B2C retailers and B2B platforms/utilities.

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Mobile Payment Terminals Get B2B-Ready

PYMNTS

Yet, as Tony Horling, founder and CEO of InTu Mobility , recently told PYMNTS, mPOS technologies designed for business-to-consumer (B2C) payments won’t cut it for multibillion-dollar enterprises that need to accept B2B payments in the field.

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Finding Front- And Back-Office Flexibility In SMB Banking

PYMNTS

While some services like bunq’s VAT tool are designed for the B2B use-case only, other services can apply to both the B2C and B2B customer base. B2B Payments B2B b2c banking bunq FinTechs News SMBs user experience UX

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The Painful State Of Patient Reimbursements

PYMNTS

PYMNTS caught up with two patient advocates who help consumers overcome challenges related to navigating billing, doctor selection and treatment plans, among other steps, to understand how business-to-consumer (B2C) reimbursement practices affect clients.

Virtual Prepaid Tackles Biz Payments Friction Beyond AP

PYMNTS

Many of the emerging payment scenarios are business-to-consumer (B2C), Mason explained, and stretch into many verticals. Beyond B2C, organizations’ employee and gig worker payments are growing in complexity as well, particularly as these professionals get hired from across borders.

Subscription Payments Meet Emerging Markets

PYMNTS

Subscription-based offerings can be key to helping business-to-consumer (B2C) companies establish long-running relationships and lock down more predictable revenue streams. B2C software-as-a-service (SaaS) providers can often struggle to bring their offerings into new countries. D eep Dive: How Payment Experiences Help B2C Companies Recruit And Retain Subscribers.

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On-Demand Matchmaking Takes Swing At SMB Logistics

PYMNTS

It’s a race that small and medium-sized businesses (SMBs), both B2C and B2B, can struggle to keep up with considering their limited resources to invest in warehousing, fulfillment, shipping and other logistics operations. For both B2B and B2C businesses, the consequences of a warehousing imbalance can be expensive. For the B2C business, this is clearly a lost sale.