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The current COVID-19 crisis has trained a spotlight on what happens when the means of how we satisfy the most basic of needs – getting enough food to eat – are upended. MORE
The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. MORE
The rise of the gig economy and new business-to-consumer (B2C) models have expanded corporates’ global disbursement needs, which come with their own unique set of challenges. MORE
Consumer payments, he noted, often don’t require the final step that B2B payments have around invoice true-up in AR software, which makes business-to-consumer (B2C) payments comparatively simpler and therefore good candidates for rapid innovation. MORE
In an interview with Karen Webster, Brandon Spear, president at MSTS , said the stark differences between B2C and B2B payment speeds boil down to a case of having too many cooks in the kitchen. Incidentally, many B2C companies have a B2B customer segment, and could better serve and grow that business by offering invoices and terms at checkout. Call it a tale of two payments trends. Or: It was the best of cash flows. It was the worst of cash flows. MORE
Moving from paper to digital has evolved for business-to-consumer (B2C) payments in recent years, but upgrading business-to-business (B2B) payments has taken longer. MORE
Singapore’s cross-border digital payments startup Liquid Group is introducing B2B and business-to-consumer (B2C) real-time payment tools that capitalize on the company’s direct connection to FAST and PayNow. MORE
The company is currently developing a data platform for both B2B and B2C online sellers that not only need to meet the needs of buyers today, but future-proof their sales strategies for tomorrow. The digitization boom catalyzed by the pandemic has not been isolated to just the U.S. MORE
Disruption is hitting both the B2C and B2B arenas, and while it would seem they are two opposite ends of the spectrum, these ecosystems share commonalities in the kinds of trends that force sellers to modernize their market strategies. MORE
Many of the emerging payment scenarios are business-to-consumer (B2C), Mason explained, and stretch into many verticals. Beyond B2C, organizations’ employee and gig worker payments are growing in complexity as well, particularly as these professionals get hired from across borders. MORE
B2B’s digital makeover will take a cue from B2C, from the Amazons of the world, as paper checks give way to payments authorized with the click of a mouse. The influence of B2C commerce has been far-reaching, she noted — and has been having ripple effects in buyer/supplier relationships. MORE
data enablers News Retail Analytics b2c Brands consumers FUEL CYCLE Gamification insights marketing SaaSWhat better way to win the business game than to make it, well, a game? FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. — as if they were on a social network. MORE
trillion in online sales — about 235 percent more than B2C’s current sales volume. However, in true B2B form, the industry lags behind its B2C cousin in terms of technological advancement. John Tomich, co-founder and CEO of eCommerce point-of-purchase financing company Credit Key , estimates that the B2B eCommerce market is 10-15 years behind B2C’s. Twice the size, but years behind: That’s the B2B eCommerce market in a nutshell, compared to B2C. MORE
Global cross-border business-to-consumer (B2C) eCommerce had already reached $440 billion prior to the pandemic, according to UNCTAD’s latest comprehensive estimate , and industry research indicates this grew 24% in 2020. . MORE
According to Viewpost CEO Max Eliscu, B2B payments often follows in the same footsteps as B2C. More than half of individuals surveyed (54 percent) also believe that companies will bill customers via automating payments from bank accounts or credit cards, while nearly the same amount said they expect B2C and C2B payments to occur via mobile app in the future too. B2B payments company Viewpost just released a curious report: a survey on consumer payment habits and trends. MORE
The importance of the customer experience in B2B eCommerce comes as no surprise, considering the role it played in driving B2C commerce companies like Amazon to the top of the global enterprise ranks. It’s also no surprise, then, that B2C giants like Amazon are looking to strengthen their position in the B2B game, acknowledging that $1.2 We see so many companies that have a B2C platform saying they can do B2B – and really, they can’t. An estimated $1.2 MORE
For B2B businesses, the shift was a dramatic one toward a B2C, or even direct-to-consumer ( D2C ), model, with major ramifications for the ways these companies market, sell and reach their customers. MORE
B2C Sellers’ B2B Incentive. Ad-hoc procurement can be a powerful incentive to nudge traditionally B2C sellers into the B2B ecosystem, which presents the opportunity for large retailers to expand their revenue stream, Spear explained. MORE
Companies in the business-to-consumer (B2C) space have historically relied on lockbox processing through a bank – or a series of banks, depending on their size. However, as check volumes are now on the decline, B2C companies are receiving payments from other channels, such as bill payment sites. B2C companies have many different payment methods coming in through various channels. B2C firms typically can’t handle those, and they have to create exceptions. MORE
Intuit has just announced a host of partnerships that integrates financial services from B2C payments giants into the QuickBooks small business accounting platform. Part of that evolution, Pai told PYMNTS, is that traditional trend of B2B payments following B2C’s path. But integrating traditionally B2C solutions into a B2B payments scenario is also a trend, Pai said. MORE
“Thanks to the pandemic, the delta between B2C buyers and B2B buyers has completely collapsed,” says Brandon Spear , CEO of TreviPay. They want the actual B2B payments process, complex as it is, to be as easy as the B2C “buy now” experience. MORE
Another online survey polling 700 payment executives at business-to-business (B2B) and business-to-consumer (B2C) firms on the state of recurring payments found that more than half of U.S. MORE
The outmoded B2B payments landscape stands in stark contrast to the business-to-consumer (B2C) and peer-to-peer (P2P) spaces where instant money and real-time payments are becoming the norm. It works both ways as traditionally B2C sellers dip their toes into lucrative B2B waters. MORE
The business-to-business (B2B) market can offer countless opportunities for traditionally business-to-consumer (B2C) merchants to expand their businesses and boost their bottom lines. This Playbook explains how B2C retailers can seize them. MORE
Few companies meet customer demand for instant business-to-consumer (B2C) payments, while a large share of businesses still rely on paper checks for business-to-business (B2B) payments. 3 percent: Share of companies that meet customer demands for instant B2C payments. Today In Data B2B Payments B2C payments Commerce Innovation Mobile Payments News Payment Methods payments Retail subscriptions Today in Data MORE
Institutions such as The Clearing House (TCH) and the Federal Reserve have also created payment networks that have made faster, digital payments a reality for business-to-business (B2B) and business-to-consumer (B2C) payment processes alike. MORE
Developers are increasingly exploring how to address some of the biggest B2C payment friction points in the market, most notably the pain of renters making monthly payments to landlords, often via paper check or clunky, fee-heavy online payment portals. “ Real estate has typically been nearly a decade behind other industries in terms of automation in corporate offices, as well as the building level,” Marlow said of the innovation opportunity in both the B2B and B2C arenas. MORE
This is a key takeaway from Payments 2022 , a PYMNTS study in collaboration of Stripe , based on an extensive survey of 250 payment heads representing various sizes and types of business-to-business (B2B) and business-to-consumer (B2C) digital platforms: B2C service marketplaces, B2B Software-as-a-Service (SaaS) firms, B2C merchant marketplaces, B2C retailers and B2B platforms/utilities. MORE
Subscription-based offerings can be key to helping business-to-consumer (B2C) companies establish long-running relationships and lock down more predictable revenue streams. B2C software-as-a-service (SaaS) providers can often struggle to bring their offerings into new countries. D eep Dive: How Payment Experiences Help B2C Companies Recruit And Retain Subscribers. MORE
B2C businesses rely on attaining high volumes of low-value transactions and thus need tools to help them quickly onboard new customers and retain existing ones. B2C companies also tend to see more churn than their B2B counterparts largely because business clients tend to have to go through more prolonged purchasing processes and procedures, making them likely to only subscribe to offerings that are highly desired. MORE
Bank of America (BoA) is expanding its digital business-to-consumer (B2C) payment offerings with its Pay to Card solution, according to a press release. “As Kretz said this latest addition to BoA’s B2C payments suite extends new speed and convenience while also being flexible, per the release. MORE
Everlink Payment Services is teaming with workflow solutions provider FINTAINIUM to offer B2B and B2C payments in real time, leveraging the ISO 20022 global standard, according to a press release. MORE
The companies that have disrupted small businesses’ front office by developing technology at the point of sale have more opportunities than with just B2C transacting. But taking advantage of B2C transactions at the front can lead to more insight than simply cash-in, cash-out, Marhamat explained. MORE
While some services like bunq’s VAT tool are designed for the B2B use-case only, other services can apply to both the B2C and B2B customer base. B2B Payments B2B b2c banking bunq FinTechs News SMBs user experience UX MORE
It’s a race that small and medium-sized businesses (SMBs), both B2C and B2B, can struggle to keep up with considering their limited resources to invest in warehousing, fulfillment, shipping and other logistics operations. For both B2B and B2C businesses, the consequences of a warehousing imbalance can be expensive. For the B2C business, this is clearly a lost sale. MORE
The following Deep Dive explores the mobile disbursements landscape, the factors influencing increased demand for B2B and business-t0-consumer (B2C) mobile disbursements and the roadblocks standing in the way of widespread adoption. MORE
The annual value of business-to-consumer (B2C) eCommerce exports from Singapore will be around $1.03 MSMEs now account for about 45% of Singapore’s B2C value of eCommerce exports this year. Currently, around 24% of MSMEs in Singapore do B2C eCommerce. MORE
Yet, as Tony Horling, founder and CEO of InTu Mobility , recently told PYMNTS, mPOS technologies designed for business-to-consumer (B2C) payments won’t cut it for multibillion-dollar enterprises that need to accept B2B payments in the field. MORE
as its residential and business-to-consumer (B2C) volume rocketed. Earnings B2B b2c delivery ecommerce FedEx ground network logistics News pandemic What is Healthcare? MORE
In commerce, whether across the B2C or B2B landscape, speed matters. Among B2B and B2C companies, he said, the goals are similar: to increase the speed of transactions and to streamline the online experience. MORE
PYMNTS caught up with two patient advocates who help consumers overcome challenges related to navigating billing, doctor selection and treatment plans, among other steps, to understand how business-to-consumer (B2C) reimbursement practices affect clients. MORE
With the B2B eCommerce market towering over B2C’s in terms of transaction value — Forrester Research estimates the U.S. With payments accelerating and globalizing, the B2B eCommerce industry is taking a page out of B2C’s book. market will grow from $889 billion by the end of 2017 to $1.2 trillion by 2021 — the business-to-business payments market is primed for disruption. MORE
B2C Related Topics PYMNTS
SEPTEMBER 22, 2021
B2B’s digital makeover will take a cue from B2C, from the Amazons of the world, as paper checks give way to payments authorized with the click of a mouse. The influence of B2C commerce has been far-reaching, she noted — and has been having ripple effects in buyer/supplier relationships.
PYMNTS
JULY 26, 2021
Singapore’s cross-border digital payments startup Liquid Group is introducing B2B and business-to-consumer (B2C) real-time payment tools that capitalize on the company’s direct connection to FAST and PayNow.
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PYMNTS
OCTOBER 22, 2021
“Thanks to the pandemic, the delta between B2C buyers and B2B buyers has completely collapsed,” says Brandon Spear , CEO of TreviPay. They want the actual B2B payments process, complex as it is, to be as easy as the B2C “buy now” experience.
PYMNTS
OCTOBER 11, 2021
The annual value of business-to-consumer (B2C) eCommerce exports from Singapore will be around $1.03 MSMEs now account for about 45% of Singapore’s B2C value of eCommerce exports this year. Currently, around 24% of MSMEs in Singapore do B2C eCommerce.
PYMNTS
DECEMBER 9, 2020
The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations.
PYMNTS
MARCH 9, 2020
The business-to-business (B2B) market can offer countless opportunities for traditionally business-to-consumer (B2C) merchants to expand their businesses and boost their bottom lines. This Playbook explains how B2C retailers can seize them.
PYMNTS
SEPTEMBER 23, 2020
The company is currently developing a data platform for both B2B and B2C online sellers that not only need to meet the needs of buyers today, but future-proof their sales strategies for tomorrow. The digitization boom catalyzed by the pandemic has not been isolated to just the U.S.
PYMNTS
APRIL 1, 2020
B2C Sellers’ B2B Incentive. Ad-hoc procurement can be a powerful incentive to nudge traditionally B2C sellers into the B2B ecosystem, which presents the opportunity for large retailers to expand their revenue stream, Spear explained.
PYMNTS
JULY 5, 2019
Companies in the business-to-consumer (B2C) space have historically relied on lockbox processing through a bank – or a series of banks, depending on their size. However, as check volumes are now on the decline, B2C companies are receiving payments from other channels, such as bill payment sites. B2C companies have many different payment methods coming in through various channels. B2C firms typically can’t handle those, and they have to create exceptions.
PYMNTS
OCTOBER 5, 2020
GrubMarket works in a B2C role in which it ships goods to individuals, and also a B2B role by supplying grocery stores, meal kit startups and other companies, TechCrunch reported.
PYMNTS
JUNE 10, 2021
Bank of America (BoA) is expanding its digital business-to-consumer (B2C) payment offerings with its Pay to Card solution, according to a press release. “As Kretz said this latest addition to BoA’s B2C payments suite extends new speed and convenience while also being flexible, per the release.
PYMNTS
MAY 26, 2017
data enablers News Retail Analytics b2c Brands consumers FUEL CYCLE Gamification insights marketing SaaSWhat better way to win the business game than to make it, well, a game? FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. — as if they were on a social network.
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PYMNTS
APRIL 28, 2021
Another online survey polling 700 payment executives at business-to-business (B2B) and business-to-consumer (B2C) firms on the state of recurring payments found that more than half of U.S.
PYMNTS
DECEMBER 18, 2019
The rise of the gig economy and new business-to-consumer (B2C) models have expanded corporates’ global disbursement needs, which come with their own unique set of challenges.
PYMNTS
NOVEMBER 2, 2020
Everlink Payment Services is teaming with workflow solutions provider FINTAINIUM to offer B2B and B2C payments in real time, leveraging the ISO 20022 global standard, according to a press release.
PYMNTS
JULY 18, 2017
According to Viewpost CEO Max Eliscu, B2B payments often follows in the same footsteps as B2C. More than half of individuals surveyed (54 percent) also believe that companies will bill customers via automating payments from bank accounts or credit cards, while nearly the same amount said they expect B2C and C2B payments to occur via mobile app in the future too. B2B payments company Viewpost just released a curious report: a survey on consumer payment habits and trends.
PYMNTS
OCTOBER 11, 2019
B2C businesses rely on attaining high volumes of low-value transactions and thus need tools to help them quickly onboard new customers and retain existing ones. B2C companies also tend to see more churn than their B2B counterparts largely because business clients tend to have to go through more prolonged purchasing processes and procedures, making them likely to only subscribe to offerings that are highly desired.
PYMNTS
APRIL 16, 2018
The importance of the customer experience in B2B eCommerce comes as no surprise, considering the role it played in driving B2C commerce companies like Amazon to the top of the global enterprise ranks. It’s also no surprise, then, that B2C giants like Amazon are looking to strengthen their position in the B2B game, acknowledging that $1.2 We see so many companies that have a B2C platform saying they can do B2B – and really, they can’t. An estimated $1.2
PYMNTS
OCTOBER 31, 2016
Intuit has just announced a host of partnerships that integrates financial services from B2C payments giants into the QuickBooks small business accounting platform. Part of that evolution, Pai told PYMNTS, is that traditional trend of B2B payments following B2C’s path. But integrating traditionally B2C solutions into a B2B payments scenario is also a trend, Pai said.
PYMNTS
JUNE 8, 2018
trillion in online sales — about 235 percent more than B2C’s current sales volume. However, in true B2B form, the industry lags behind its B2C cousin in terms of technological advancement. John Tomich, co-founder and CEO of eCommerce point-of-purchase financing company Credit Key , estimates that the B2B eCommerce market is 10-15 years behind B2C’s. Twice the size, but years behind: That’s the B2B eCommerce market in a nutshell, compared to B2C.
PYMNTS
OCTOBER 29, 2019
Developers are increasingly exploring how to address some of the biggest B2C payment friction points in the market, most notably the pain of renters making monthly payments to landlords, often via paper check or clunky, fee-heavy online payment portals. “ Real estate has typically been nearly a decade behind other industries in terms of automation in corporate offices, as well as the building level,” Marlow said of the innovation opportunity in both the B2B and B2C arenas.
PYMNTS
DECEMBER 19, 2016
The companies that have disrupted small businesses’ front office by developing technology at the point of sale have more opportunities than with just B2C transacting. But taking advantage of B2C transactions at the front can lead to more insight than simply cash-in, cash-out, Marhamat explained.
PYMNTS
JANUARY 2, 2020
In an interview with Karen Webster, Brandon Spear, president at MSTS , said the stark differences between B2C and B2B payment speeds boil down to a case of having too many cooks in the kitchen. Incidentally, many B2C companies have a B2B customer segment, and could better serve and grow that business by offering invoices and terms at checkout. Call it a tale of two payments trends. Or: It was the best of cash flows. It was the worst of cash flows.
PYMNTS
JUNE 15, 2018
With the B2B eCommerce market towering over B2C’s in terms of transaction value — Forrester Research estimates the U.S. With payments accelerating and globalizing, the B2B eCommerce industry is taking a page out of B2C’s book. market will grow from $889 billion by the end of 2017 to $1.2 trillion by 2021 — the business-to-business payments market is primed for disruption.
PYMNTS
OCTOBER 28, 2021
Global cross-border business-to-consumer (B2C) eCommerce had already reached $440 billion prior to the pandemic, according to UNCTAD’s latest comprehensive estimate , and industry research indicates this grew 24% in 2020. .
PYMNTS
MARCH 12, 2020
The outmoded B2B payments landscape stands in stark contrast to the business-to-consumer (B2C) and peer-to-peer (P2P) spaces where instant money and real-time payments are becoming the norm. It works both ways as traditionally B2C sellers dip their toes into lucrative B2B waters.
PYMNTS
SEPTEMBER 4, 2020
For B2B businesses, the shift was a dramatic one toward a B2C, or even direct-to-consumer ( D2C ), model, with major ramifications for the ways these companies market, sell and reach their customers.
PYMNTS
JULY 9, 2020
In commerce, whether across the B2C or B2B landscape, speed matters. Among B2B and B2C companies, he said, the goals are similar: to increase the speed of transactions and to streamline the online experience.
PYMNTS
AUGUST 14, 2020
Disruption is hitting both the B2C and B2B arenas, and while it would seem they are two opposite ends of the spectrum, these ecosystems share commonalities in the kinds of trends that force sellers to modernize their market strategies.
PYMNTS
JUNE 14, 2019
Few companies meet customer demand for instant business-to-consumer (B2C) payments, while a large share of businesses still rely on paper checks for business-to-business (B2B) payments. 3 percent: Share of companies that meet customer demands for instant B2C payments. Today In Data B2B Payments B2C payments Commerce Innovation Mobile Payments News Payment Methods payments Retail subscriptions Today in Data
PYMNTS
APRIL 28, 2020
Moving from paper to digital has evolved for business-to-consumer (B2C) payments in recent years, but upgrading business-to-business (B2B) payments has taken longer.
PYMNTS
APRIL 10, 2020
Institutions such as The Clearing House (TCH) and the Federal Reserve have also created payment networks that have made faster, digital payments a reality for business-to-business (B2B) and business-to-consumer (B2C) payment processes alike.
PYMNTS
APRIL 13, 2020
The following Deep Dive explores the mobile disbursements landscape, the factors influencing increased demand for B2B and business-t0-consumer (B2C) mobile disbursements and the roadblocks standing in the way of widespread adoption.
PYMNTS
JULY 1, 2020
as its residential and business-to-consumer (B2C) volume rocketed. Earnings B2B b2c delivery ecommerce FedEx ground network logistics News pandemic What is Healthcare?
PYMNTS
APRIL 7, 2020
Consumer payments, he noted, often don’t require the final step that B2B payments have around invoice true-up in AR software, which makes business-to-consumer (B2C) payments comparatively simpler and therefore good candidates for rapid innovation.
PYMNTS
APRIL 29, 2019
This is a key takeaway from Payments 2022 , a PYMNTS study in collaboration of Stripe , based on an extensive survey of 250 payment heads representing various sizes and types of business-to-business (B2B) and business-to-consumer (B2C) digital platforms: B2C service marketplaces, B2B Software-as-a-Service (SaaS) firms, B2C merchant marketplaces, B2C retailers and B2B platforms/utilities.
PYMNTS
JANUARY 8, 2020
Yet, as Tony Horling, founder and CEO of InTu Mobility , recently told PYMNTS, mPOS technologies designed for business-to-consumer (B2C) payments won’t cut it for multibillion-dollar enterprises that need to accept B2B payments in the field.
PYMNTS
MAY 8, 2020
While some services like bunq’s VAT tool are designed for the B2B use-case only, other services can apply to both the B2C and B2B customer base. B2B Payments B2B b2c banking bunq FinTechs News SMBs user experience UX
PYMNTS
JUNE 1, 2020
PYMNTS caught up with two patient advocates who help consumers overcome challenges related to navigating billing, doctor selection and treatment plans, among other steps, to understand how business-to-consumer (B2C) reimbursement practices affect clients.
PYMNTS
MARCH 2, 2020
Many of the emerging payment scenarios are business-to-consumer (B2C), Mason explained, and stretch into many verticals. Beyond B2C, organizations’ employee and gig worker payments are growing in complexity as well, particularly as these professionals get hired from across borders.
PYMNTS
OCTOBER 9, 2019
Subscription-based offerings can be key to helping business-to-consumer (B2C) companies establish long-running relationships and lock down more predictable revenue streams. B2C software-as-a-service (SaaS) providers can often struggle to bring their offerings into new countries. D eep Dive: How Payment Experiences Help B2C Companies Recruit And Retain Subscribers.
PYMNTS
AUGUST 6, 2019
It’s a race that small and medium-sized businesses (SMBs), both B2C and B2B, can struggle to keep up with considering their limited resources to invest in warehousing, fulfillment, shipping and other logistics operations. For both B2B and B2C businesses, the consequences of a warehousing imbalance can be expensive. For the B2C business, this is clearly a lost sale.
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