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Facebook’s annual developer conference F8 is seeing its fair share of chatbot integration announcements. Now the fashion world is taking center stage as both Rue21 and mode.ai announce their plans for a virtual stylist offering through Facebook’s Messenger app. While Rue21 is working with artificial intelligence–driven shopping bot provider mode.ai to take advantage of Facebook’s newly launched Chat Extensions feature, mode.ai also announced its plans for its own integration.
Katz, Sapper & Miller's Construction Services Group will host a meeting for local users of Viewpoint Construction Software® Local User Group Meeting May 8 in Indianapolis.
It was a fairly quiet week for B2B startups on the venture capital front: Just three companies landed funding, all of which in the U.S., totaling $26 million. One startup focusing on enterprise cybersecurity blew the competition out of the water, accounting for nearly 80 percent of the total funds raised. And investment plans are looking up, with two venture capital funds announcing their own latest raises headed toward the B2B FinTech space in the future.
For Samsung, the big day is here in the U.S. — the new flagship phone, the Galaxy S8, will hit U.S. shores today. After the very public fail of the S7 — and the costly product recall that followed — the launch is being watched with great interest segment-wide. So of course, the complaints are rolling in — though the good news is that this time they are far less serious than spontaneous combustion.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. That’s something that Soul Machines, a New Zealand-based startup, is hoping to change.
In the effort to shore up cyber defenses among financial companies, regulations are looming in New York state. Beginning this spring, and in staggered increments from March, when the regulations went into effect, the New York State Department of Financial Services (NYDFS) has mandated new practices and protocols for firms within insurance, banking and financial services.
Cybercriminals certainly had a habit of churning out headline-worthy attacks in 2016 — from the Mirai botnet’s infamous distributed-denial-of-service attacks on domain directory Dyn and the DNC hack to hackers targeting the SWIFT interbank system. With these and other high-profile cases, the world became acutely aware of vulnerabilities in the digital realm.
Cybercriminals certainly had a habit of churning out headline-worthy attacks in 2016 — from the Mirai botnet’s infamous distributed-denial-of-service attacks on domain directory Dyn and the DNC hack to hackers targeting the SWIFT interbank system. With these and other high-profile cases, the world became acutely aware of vulnerabilities in the digital realm.
As the supply chain industry is one of the oldest businesses, it can sometimes be viewed as stodgy. While the industry has been around for well over a century, the term “supply chain management” wasn’t coined until the 1980s. CIO defines supply chain management as “the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service and deliver it to customers.
B2B payments company Billtrust is teaming up with payment processing firm CardConnect to facilitate the invoice-to-cash process, reports said Wednesday (April 19). Billtrust is integrating its payment cycle management tool, Quantum, into CardConnect’s B2B payments platform to facilitate the collection of invoice payments made via credit and debit cards.
At the end of a long day or after a particularly strenuous workout, sometimes a hot bath or a massage can be just what the doctor ordered. Some physicians may also prescribe massages for those that have chronic back pain. While not everyone has their own personal masseuse on speed dial, the on-demand economy luckily has a solution for this in startup company Zeel.
Bitcoin’s (BTC) riding high once again as the third week of April rolls to a close. BTC values are rising to approach the all-time highs seen in early March before all the China troubles, the Securities and Exchange Commission denial double whammy and fears of a hard fork. The upward movement of BTC in April has been relatively steady nonetheless, boosted by adoption news out of Japan.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Finding the time to go to the doctor’s office can be a struggle. From working a full day at the office to exercising regularly, making dinner, doing laundry, visiting friends and family as well as finding time for yourself, trips to see a physician can seem like a hassle. Typically, most people try to schedule doctor visits either early in the morning or late in the afternoon so as to disrupt as little of home or work life as possible.
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. In nearly every aspect of daily life, there’s some form of money being exchanged for goods and services. It’s nearly impossible to find a day where money isn’t flowing between retailers and consumers. With today’s economy becoming increasingly more connected over the past decade, there have been various forms of technology solutions developed along the way to assist in streamli
“Who wants to shop at vending machines?”. When PYMNTS first encountered PayRange CEO Paresh Patel at Innovation Project 2013 , he was leading a tiny startup with a big goal: to bring vending into the digital age. Yes, vending — those large, unattended kiosks that typically serve a wide variety of salty snacks and soda and are often found in hotel ice machine corridors.
Change within the enterprise will always bring friction, but when it comes to change brought about by the adoption of more sophisticated technologies — especially in accounting and cash management — that friction is worth the effort. But the picture of technology adoption is a complex one, as cloud accounting company Sage has shown. Earlier this month the firm released a white paper that found the majority of SMEs say they prefer to stick to traditional tools and processes instead of endure the
Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.
Just west of the Research Triangle in North Carolina, Charlotte’s technology industry has been slowly growing over the past few years. As we reported about three weeks ago, Bank of America has announced its plans to invest $1.5 million over the course of the next three years to build up a FinTech hub in Charlotte. With this news, we decided to focus our Tech Center on the up-and-coming North Carolina city.
When the Small Business Borrowers’ Bill of Rights was developed in 2015, it appeared as if alternative SME lenders were collectively taking a stance against predatory lending practices in an effort to protect small businesses. While this is indeed true, Gina Harman, CEO of small business lender the Accion U.S. Network — which not only signed the Bill of Rights but helped design it — told PYMNTS that it’s imperative for the lenders to educate small businesses.
CVS looks to revamp its image and up wellness game in an effort to position itself as a health retailer. The national drugstore chain recently announced plans to reboot more of its physical stores to promote new lines of health and wellness products to do its new(ish) corporate name, CVS Health, proud. The health play isn’t just cosmetic. The new store design features a display, called the discovery zone, which features a broader assortment of healthy foods and wellness products along with
This week, enterprise security startup CyberGRX announced a new funding round, with investors at Bessemer Venture Partners leading the way for $20 million in Series B financing. The investment is not only a signal of VCs’ appetite for enterprise security offerings, but of enterprises themselves needing more sophisticated security tools. The message of the data on enterprise security is unmissable: Bbusinesses are facing more threats than ever before, from both within and outside of the enterpris
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Everyone’s talking about it. Apple looks to have joined the race to develop self-driving technology. Though, as is typical with Apple projects, details are vague at best. Lest we forget the quintessential uttering by CEO Tim Cook at a company shareholder meeting last month: “ future stuff [we] can’t talk about.”. At the time, “future stuff” was widely thought to be a reference to augmented reality technology.
In the end, Yahoo managed to beat the Street just before becoming property. As has been reported, Verizon is buying Yahoo, but the beleaguered internet company spent its last quarter as a public company putting up numbers that showed some promise. The company said Tuesday (April 18) that its unadjusted earnings were up 125 percent to $0.18 a share — in the March period.
Getting paid is a worker’s number one priority — including the fraudster. And that’s why they have turned to alternative payments as a way to both get paid and elude the traps that fraud detection systems have put up to find them. With that new focus also comes the rise of the payment hustler — a new breed of fraudster that deals in illicit products of services, typically operates online and has progressed from transaction laundering to payments laundering in the pursuit to get paid from their i
In an age where consumers turn to the internet for everything from banking to commerce to health care, bill pay and social interaction, password security best practices seem like a no-brainer. Despite handling sensitive data and processes in online channels, passwords remain a notable weak spot across internet users. The typical consumer has been found to maintain 27 different logins.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
InterContinental Hotel Group, the U.K.-based hospitality group which owns and operates brands like Crown Royale and Holiday Inn, recently reported finding malware in 1,200 of its U.S. franchise hotel locations. The malware looks to have been designed to steal guests’ payment card information. The breach, which reportedly could have affected cards left at the front desk between September and the end of December 2016, came to light after card networks warned the hotels that unauthorized charges ha
Banks and financial institutions spend billions of dollars to ensure they are meeting compliance requirements and properly managing risks. But is all the money being invested really getting the job done? Despite a compliance market packed with providers and the investment from companies to ensure they stay on the right side of regulations, instances of money laundering and fraud are still prevalent and not going anywhere any time soon.
It’s been awhile since our last edition of Alibaba tracker, and a great deal has happened since then. There’s a lot to get through, so hold on to your proverbial hats! First up: no showers, just flowers for Alibaba (BABA) shares in April. The company continues its steady year-to-date progress into spring. Since the ball dropped, BABA has seen net gains of 27.24 percent.
From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape. Banking Gets New Tools, New Players.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
The U.K.’s challenger bank landscape is spreading since regulators have welcomed new competition into the retail banking space. Market entrants are looking to disrupt across a range of segments of the banking industry, but SME finance has become a popular target for these innovators. It seems that every few weeks another FinTech is seeking a banking license in the U.K.
Retailers like Neiman Marcus are discovering that even high-end shoppers want a good deal, with sales of personal luxury goods falling for the first time since 2009. According to The Wall Street Journal , falling foot traffic and constant price wars have triggered widespread closure of brick-and-mortar stores, with sales of items such as designer apparel and handbags falling 1 percent last year.
Big ideas often start by solving a seemingly small problem. In the case of Square — the payments innovator that launched hundreds of mPOS imitators — the small problem was $2,000 worth of handblown glass that artisan Jim McKelvey couldn’t close the deal and sell. Not because he didn’t have a buyer, but because his buyer didn’t have that much cash— and McKelvey didn’t take credit cards.
The push to go paperless is fast gaining traction on the international stage. This should be no surprise considering how much else has shifted into the digital realm in recent years. Both businesses and governments have adopted electronic invoicing methods in response to new regulations and in light of the significant cost reduction it affords. But even as a wave of e-invoicing looks to sweep across Europe and to a lesser extent the U.S., a few notable complications remain.
Speaker: Claire Grosjean, Global Finance & Operations Executive
Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.
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