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Overdraft fees have reached their highest level since 2009, which was at the end of the Great Recession. Consumers paid $34.3 billion in overdraft fees during 2017 compared to $33.3 billion in 2016, The New York Post reported. Despite the increase, consumers aren’t, in fact, overdrawing their accounts. Instead, Moebs Services says the uptick was caused by credit unions increasing their overdraft fees.
Banking and financial services firm HSBC says its blockchain-based trade finance solution is ready to launch — in pilot phase, at least. According to Wednesday (Feb. 28) reports by the Global Trade Review , the bank’s senior innovation manager, Joshua Kroeker, held a media call and announced that after developing the trade finance solution for about two years, HSBC is “confident enough to actually do a live transaction” using its blockchain technology.
A lack of access to capital. The red tape of regulation. The burden of administrative tasks. These are all common reasons why a small business owner may struggle to grow their company, and the latest analysis on the topic certainly points to these factors as having an impact on SMB growth across the world. But the most recent research suggests entrepreneurs are also clear about what is helping them grow, and what they are looking for in terms of technology, professional support and beyond.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
American Express has reportedly filed a patent related to faster payments and blockchain technology, reports in CoinDesk said. The U.S. Patent and Trademark Office released the patent application filed by American Express Travel Related Services Company, the payment technology firm’s travel unit, which outlines the use of blockchain technology to accelerate payments between two parties.
Commercial payments provider FLEETCOR Technologies, Inc. announced news on Thursday (March 1) that it has entered a pilot program with enterprise blockchain solution firm Ripple and Cambridge Global Payments , the international payments provider focused on B2B and owned by FLEETCOR. The companies said in a release that under the terms of the agreement with Ripple , Cambridge — which processes more than $20 billion in B2B cross-border payments annually, across 13,000 business clients — will pilo
In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens. At the same time, providers must ensure a positive, consistent customer experience.
In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens. At the same time, providers must ensure a positive, consistent customer experience.
WhatsApp , the messaging app that has a payments component, is expanding the payments types it supports by rolling out the ability to support QR codes for payments. In an unsourced report, TechCrunch reported the ability to offer monetary transactions via QR code is being enabled for users who are part of the Android beta, with a larger-scale rollout slated for the coming weeks.
If some is good, more is better. That seems to be the idea among banks both big and small when it comes to APIs , as several players from around the financial services industry recently increased their investment in APIs, rolling out new solutions aimed at making B2B payments more efficient. . But it isn’t all about efficiency. Several financial institutions are turning to APIs to provide their corporate clients with new products and services that deliver flexibility and put them in control. .
Foreign exchange solutions company OANDA is enhancing its application programming interface (API) that opens up its foreign exchange (FX) technology to third-party apps. The company announced news on Thursday (March 8) that its Exchange Rates API has been updated to include real-time FX rates. According to OANDA, the API supports updates to FX rates every five seconds, enabling third-party developers to integrate this solution into their own mobile apps.
APIs – that is, application program interfaces, or bits of code that allow two software programs to communicate with one another – are a hot topic and a hot commodity within financial services, as well as many other spaces. The API defines the correct way for a developer to write a program that requests services from an operating system (OS) or another application.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
UK Finance , an industry trade association, is launching an independent investigation into the way the market’s banks treat small businesses (SMBs), according to Reuters reports on Thursday (March 29). The group appointed Simon Walker to lead the review, which will specifically look at the way banks handle complaints filed by small business borrowers.
HSBC is introducing PayPal support for corporate payments across borders. An announcement Thursday (March 29) said HSBC now lets its corporate customers use PayPal for supplier payments via a partnership between the two entities. “Our collaboration with PayPal will significantly expand the payments network accessible to our clients through HSBC, allowing them to send payments to a much wider range of counterparties in a fast and efficient manner,” said HSBC Global Head of Payments in Global Liqu
What does it take for a fashion brand to stay on top of the trends? A lot of market data. But not all brands excel at crawling the web for information relevant to their businesses. “A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview.
Adding to the list of cryptocurrencies that users can buy or trade on its platform, Uphold has announced that it has added support for Ripple ’s XRP currency. Already, users can exchange digital currencies such as bitcoin, Ethereum and Bitcoin Cash on Uphold, CoinDesk reported. Uphold’s decision comes after the company conducted a Twitter poll that revealed Ripple was the digital currency voters most wanted added to the platform out of four choices.
Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.
Despite the nearly continuous drumbeat of doom and gloom from the world of physical retail, there is, according to Affirm CRO Rob Pfeifer, something of a curious side phenomenon unfolding at the same time: Online brands – famous and famously successful online brands – are branching out into physical retail. “Brands are moving to the real world for a reason,” Pfeifer said.
It’s possible that Amazon Prime members may see more discounts at Whole Foods. The grocer reportedly displayed signs that advertised 10 percent discounts for prime members at a store in Texas, CNBC reported. The signs were reportedly placed in a store in Austin on Wednesday (March 28). But the signs had apparently been removed by Thursday (March 29).
NACHA and the Interactive Financial eXchange (IFX) Forum have announced plans to combine their organizations to improve the development of standardized Application Programming Interfaces (APIs). The partnership, which is expected to be finalized at the end of the first quarter, will speed up the creation and rollout of standardized banking APIs. “The powerful combination of IFX Forum’s established leadership in financial industry standards, along with additional technical expertise in the area o
Blockchain is now an official word in the Merriam-Webster dictionary. Of course, the FinTech industry doesn’t have to look it up, but the dictionary now defines blockchain as a technology that enables the keeping of records of financial transactions in a digital database as part of a publicly accessible network. The addition of blockchain to the dictionary is symbolic of the technology’s continuing proliferation.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
For their alleged roles in a massive stock fraud and money laundering scam involving a Picasso, the U.S. Department of Justice has criminally charged 10 defendants. Prosecutors named U.K.-based Beaufort Securities Ltd and two of its managers, among others, in the case, according to news from Reuters. Prosecutors said Beaufort and managers Peter Kyriacou and Vinesh Canaye manipulated the prices of U.S. stocks through “pump-and-dump schemes,” while hiding their ownership in the companies.
In technology, and especially in payments, the competitive landscape is a heated one. The question, when eyeing the competition and trying to stay ahead of the curve, usually boils down to “build or buy?” But sometimes the strategy can be tweaked a bit to “buy and build.”. In an interview with PYMNTS’ Karen Webster, Philip McHugh, EVP and president of TSYS Merchant Solutions , laid out the strategy in a space — namely merchant services — that is rapidly evolving, and where TSYS has made a string
PayPal looks to increase the adoption of cryptocurrency as a payment method by recently filing for a patent application. CoinDesk , citing an application with the U.S. Patent and Trademark Office titled “Expedited Virtual Currency Transaction System,” lays out a method by which private keys are traded from buyer to seller in an effort to cut down on the time it takes for payments to go through between a customer and a merchant.
Whether friendly fraud or genuine fraud, for merchants and card issuers, the impact is growing and comes with a host of negative consequences for the entire ecosystem — especially customers. Lost revenues and chargebacks. Friction. Bad customer experiences. And sometimes — in the case of friendly fraud — relationships severed altogether. To that end, on Thursday (March 15) Ethoca debuted its Integrated Solution Suite, which spans offerings across Ethoca Eliminator, Ethoca Alerts and Enhanced Rep
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend. In addition to stolen credentials and skimmed cards at the fuel point-of-sale, employees are often able to overspend with their commercial fleet card products, or file fraudulent expense reports. These tactics cast a wide net of fraud over the fleet card industry – from issuers and acquirers to fleet managers, employers and employees themselves.
This time last year, if a customer asked Cascade about cryptocurrency loading, the startup had to tell them, “We don’t do that.” Its partner banks weren’t supporting the feature, so neither could Cascade. But as more and more people started asking about it, Founder and CEO Spencer Schmerling began to recognize the big opportunity in front of him. That’s why Schmerling said the startup is now launching a crypto loading capability, among other new services and API enhancements.
Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Customers think of these digital offerings as crucial to their banking decisions. More than 50 percent reportedly believe it’s important for banks to provide mobile deposits, P2P services and account openings.
Losing out is always a bitter pill to swallow, but the worst defeats are the ones that are seemingly snatched from the very jaws of victory. The Bill Buckner between-the-legs-bauble, the Aaron Boone Green Monster killer, the David Tyree helmet catch – the moments when fate intervenes in the form of a small bad choice cascading out of control. The unforced errors that take wins that looked like sure things and nudge them ever so slightly – but permanently – out of reach.
Speaker: Claire Grosjean, Global Finance & Operations Executive
Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.
It was a coincidental happening that the same month Atradius released its latest insolvency forecast – which found that insolvencies around the world are low, thanks to a strong economic outlook and low interest rates – news of the Toys R Us bankruptcy hit the headlines and sent shockwaves throughout its supply chain. The backlash continues, as suppliers have reportedly criticized ongoing bankruptcy proceedings that could lead to the defunct retailer leaving more than $450 million in invoices un
Ever since 2013, when Amazon CEO Jeff Bezos said the eCommerce giant was working on a 30-minute drone delivery program called Prime Air, people have been saying that delivery is the big retail use case for drone technology. Domino’s furthered the point by delivering a pizza by drone in 2016. Regulatory red tape has so far kept either delivery program from becoming a reality, but the technology was there and the value proposition was clear, as retail and logistics companies worldwide struggle to
As the saying goes, “You have to spend money to make money.” For small businesses today, spending is up across several categories – but opened wallets and loosened purse strings don’t necessarily mean SMBs will benefit. This week’s B2B Data Digest takes a look at some of the latest surveys of small business sentiment across the globe. Researchers find reason to be optimistic, especially as entrepreneurs plan to spend on financing and investments in their own companies.
In the 1930s, gift certificates made their debut at major department stores. But they weren’t available to everyone. Clerks were told to hide the certificates and only sell them to select customers who asked for them. Years later, McDonald’s brought gift certificates to the masses with its Christmas gift certificate program. With their fast food debut, other merchants — along with malls — started offering them.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
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