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Although they certainly care about benefits and pay, people are increasingly concerned about whether they’re joining a company with healthy or unhealthy company culture. Do coworkers help or sabotage each other? Is excellent customer service truly something the company strives for or merely the latest buzzword? Can new employees expect to have a decent chance to advance if they work hard and improve their skills?
An Intro to Bookkeeping: Getting it right the first time Things like bookkeeping often falls to the wayside as founders focus on getting their product off of the ground, but bad bookkeeping process can cost a business in the long-term. Join us October 16, as Shannon Bloom gives a few of the basics of bookkeeping. Learn how to set up a chart of accounts, the importance of supporting documentation and the basics of creating financial statements.
Delta Airlines Inc. has filed a lawsuit against a firm that powered a chatbot on its website. The lawsuit alleges that [24]7.ai Inc. did not have basic cybersecurity safeguards while it ran a service powered by artificial intelligence (AI) on the carrier’s website last year and in 2017, The Wall Street Journal reported. The suit claims that [24]7 waited over five months to tell the airline about the breach instead of immediately informing it.
California Gov. Gavin Newsom recently signed Assembly Bill 91 into law, selectively conforming to provisions of the federal Tax Cuts and Jobs Act, a.k.a tax reform. As part of this response to tax reform, California left its static conformity date as Jan. 1, 2015, but the state identified specific sections to follow for California purposes. In some instances, an election can be made impacting the 2018 tax year.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
An Intro to Bookkeeping: Getting it right the first time Things like bookkeeping often falls to the wayside as founders focus on getting their product off of the ground, but bad bookkeeping process can cost a business in the long-term. Join us October 16, as Shannon Bloom gives a few of the basics of bookkeeping. Learn how to set up a chart of accounts, the importance of supporting documentation and the basics of creating financial statements.
The “online version of a payments terminal” was how the media portrayed Visa ’s acquisition of CyberSource in 2010. Then, it was a very easy way to mentally place the online payments processor in what was at the time a nascent online payments ecosystem. And very nascent it was. At the turn of the 2010s, online commerce was roughly a tiny 4 percent of all retail sales, but growing at nearly a 15 percent annual clip.
Cross-border payments are expected to surge over the next few years as the economy becomes increasingly global and interconnected. These transactions reached $144 billion in value in 2014 and could hit $240 billion by 2024. The latest Smarter Payments Tracker looks at the infrastructure developments that are making cross-border payment systems faster, more seamless and interoperable.
Cross-border payments are expected to surge over the next few years as the economy becomes increasingly global and interconnected. These transactions reached $144 billion in value in 2014 and could hit $240 billion by 2024. The latest Smarter Payments Tracker looks at the infrastructure developments that are making cross-border payment systems faster, more seamless and interoperable.
Citigroup reported that its July credit-card delinquency rate increased to 2.91 percent in July, up from 2.56 percent in June. The lender’s three-month average is 1.54 percent, with a net charge-off rate of 2.91 percent, an increase from 2.56 percent in June, reported Seeking Alpha. The three-month average is 2.74 percent. According to the SEC paperwork, the total delinquency amount in July stood at $36,401,205,805.
I’m from the government and I’m here to make sure you get your paychecks faster – even instantly…. …if you can just hang in there until about 2024. That’s the talk track now from the Fed , which a week ago today announced its plans to build and operate a new set of real-time rails, using accelerated access to employer paychecks as its launch use case.
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards programs to encourage customers to make return visits. They’ve been well-received by both QSRs and customers, with PYMNTS’ Restaurant Readiness Index finding that nearly 80 percent of both groups report having positive experiences with loyalty programs.
Paige A. Thompson , who has been accused of hacking into Capital One ’s cloud and compromising the data of 100 million people, may have also hacked into upwards of 30 other companies, according to a Bloomberg report. Thompson was arrested in July and has a past that includes threatening the lives of others and saying she would commit “suicide by cop,” according to information filed in court on Tuesday (Aug. 13).
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
“No person is an island,” so goes the line from an old poem, meant to show how we are all interconnected. That line may lean toward the metaphysical, but the wisdom is pretty literal when it comes to the future of banking, playing out in these last months of the 2010s. Simply put, that means consumers’ retail experiences tend to inform their expectations for financial services, said Jim Johnson, executive vice president of FI payments and wealth for FIS , in a new PYMNTS interview with Karen Web
FinTech firms will travel the world and describe what they are up to using brand-new terms that are different or exciting. People might draw comparisons in response — wait a second, isn’t this kind of like? — and use some more familiar terms that have been in the marketplace for a long time. FinTechs have created some repeated descriptions that might be useful to a broader audience.
The continuing uncertainty over Brexit and geopolitical volatility in the U.K. that has led to a depreciation of the pound are having widespread impacts throughout supply chains with touchpoints in the markets. Reports Monday (Aug. 12) in Catering Insight showcased some of the foreign exchange hurdles businesses face as a result of that uncertainty.
As PayPal reaches saturation points in Western markets, it wants to continue to expand internationally, especially in India, where the country’s 450 million mobile users make it an attractive target for retailers. The Financial Times is reporting that PayPal launched a domestic business in India in 2017, which allows for local and global payments in the country.
Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.
In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. Convenient? Yes. However, it can’t be used for in-app payments. This can’t be interpreted as an oversight, considering a new PYMNTS report about “ everyday apps ” found that mobile users rarely make in-app payments.
Cyber insurance claims are spiking as a new type of ransomware targets companies across the U.S. and Europe, the The Financial Times reported on Sunday (Aug. 11). Sodinokibi is on the attack, making higher ransom demands, hijacking companies’ systems and demanding bitcoin payment in exchange for a decryption key. Cyber insurance security responder Tom Bennett of CFC Underwriting told the FT that claims surged in June and July.
Wells Fargo announced it has hired Colleen Taylor to run its Wells Fargo Merchant Services, which shepherds the direction and oversight of its merchant services business as well as a joint initiative with Fiserv, according to a release by the company. Taylor has 30 years of experience in the payments field. Her most recent position was as an executive vice president at Mastercard , where she helped to drive growth for the company in the areas of B2B, government and payment segments.
With more than $200 million in venture capital funding landing with B2B FinTechs this week, investors had their eyes set on a variety of pain points in corporate finance. Small business finserv was a popular target this week, with startups securing funding for their SMB banking, lending and accounting tools. Meanwhile, logistics, data analytics, and business travel technologies also won over investors.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder and CEO Miron Lulic told Karen Webster, it’s how 80 percent of Americans secure a car loan. Consumers are willing to negotiate the price of car down to the last cent, but the vast majority will not negotiate the charges, interest or fees packaged into their auto loan at all — provided that they get the monthly payment down to where they
The Financial Conduct Authority said Tuesday (Aug. 13) that it has agreed to a phased implementation of the Strong Customer Authentication (SCA) rules slated to start taking effect beginning next month. The implementation will span an 18-month plan, and “The plan reflects the recent opinion of the European Banking Authority (EBA), which set out that more time was needed to implement SCA given the complexity of the requirements, a lack of preparedness and the potential for a significant impact on
The Mastercard company Vocalink tapped Gregor Dobbie to be its new CEO, the company announced in a press release. . Managing director since 2017, Dobbie will lead Vocalink in the expansion of B2B payment services in the U.K. as well as maintain the company’s critical national infrastructures. . Dobbie will be in charge of infrastructure and applications that power the U.K.’s real-time and batch payments, direct debit bill pay systems, and the country’s network of nearly 70,000 ATMs.
Carvana , the eCommerce platform for buying and selling used cars, opened its latest Car Vending Machine in the Westminster area of Los Angeles, the company announced today (Aug. 15) in a press release. . Eight stories high, the vending machine holds 30 vehicles where customers can pick up their purchase with the help of a Customer Advocate. The vending machine is activated by a commemorative, oversized Carvana coin.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Sure, there are a lot of pretty pictures, but what strikes you is the relative verbosity of the ad copy, the sentences and narratives that seem long by today’s standards, and the way the words often seem to carry a heavier pitch load than do the images.
It used to be all about the Benjamins , all about the cold hard cash – in this case, U.S. $100 bills, as expressed in a Puff Daddy track from 1997. But rap music and hip-hop culture – arguably the greatest global culture force of this and the last generation – is moving on from cash, reflecting trends in the worldwide digital economy. These days, it’s becoming more about the digital payments instead of paper currency.
The cross-border payment market is thriving, and trends are expected to continue over the next few years. In fact, cross-border payments are expected to reach $240 billion in value by 2024. For these transactions to run smoothly, however, communication must remain seamless and secure. Companies separated across borders want payments to be delivered on time so they can meet their payment deadlines, access capital and deliver products in a timely fashion.
The People’s Bank of China (PBoC) said it is now ready to launch its own blockchain-based digital currency after five years of research, CoinTelegraph reported on Sunday (Aug. 11). Deputy Director Mu Changchun said that PBoC’s digital currency “can now be said to be ready,” he told the news outlet, and a prototype was successfully developed that uses the blockchain architecture.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Capital One employees raised red flags over security risks before the company suffered a massive data breach. According to a report in The Wall Street Journal , sources said that employees sent a warning to Capital One about high turnover in its cybersecurity unit as well as the failure to install some software to help spot and defend against hacks.
Making the leap to better supplier onboarding — through digital, rather than paper — means breaking down the silos. In a conversation with PYMNTS, Julien Nadaud, senior vice president of innovation at Corcentric , said that within companies, different departments rarely communicate with each other or share data, leading to inefficiencies that, down the line, stymie optimal cash flow management.
Here’s some bad but potentially motivating news about banks: So far, they are missing out on an emerging opportunity to get into the “super app” game, which is shaping up to be one of the biggest focuses of payments and retail innovation in the 2020s. That was one of the main messages from a new PYMNTS discussion between Karen Webster and Anabel Perez, co-founder and CEO of NovoPayment.
A European Central Bank (ECB) website has been shut down after a malicious hacking attack infected the site. Reuters is reporting that the incident happened on Thursday (Aug 15). No “market-sensitive” data that could compromise the markets was stolen, the ECB said. The attack was on its Banks’ Integrated Reporting Dictionary (BIRD), which provides bankers with information on how to create supervisory and statistical reports.
Speaker: Claire Grosjean, Global Finance & Operations Executive
Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.
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